I thought I knew the answer to this but now I'm not sure. If that happens, his dilemma dissolves. Can you get your money back if you cancel a cruise? In my case if I had cancelled before Royal cancelled me I would have lost $100pp … The worldwide coronavirus pandemic has forced Royal Caribbean to cancel 30 days of sailings two times, which has impacted thousands of people who have had their vacation plans disrupted.Â. Here is what Royal Caribbean has stated in their official statement: Royal Caribbean Group continues to focus on the healthy and safe return to cruising for guests, crew and the communities we visit. You will get a full refund if you notify Royal Caribbean at least 75 days prior to your sailing date (60 days for 3 and 4-night cruises or 90 days for holiday sailings). The material on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with the prior written permission of Royal Caribbean Blog. I have been onboard Royal Caribbean vessels when a norovirus outbreak occurred, and feel confident in the cruise line's procedures that mitigate the spread among guests and crew. Hurricane season is officially from June 1st to November 30th, and during those times hurricanes will sometimes change the itineraries for cruise ships in the Caribbean and the Bahamas. Whether you cruise multiple times per year or you're new to cruising, the goal of Royal Caribbean Blog is for it to be a useful resource for keeping up to date with what's new and exciting with Royal Caribbean. Have any questions I did not answer with the above FAQ? My query is - if I book a new cruise, use the FCC as part payment, pay the entire cruise off and then Royal Caribbean cancels the cruise… Holland America Line had even cancelled Alaska sailings through early June. © 2010â2021 Regal Sea Media LLC. It is no secret that refunds are taking longer than expected, and Royal Caribbean has admitted to delays in processing them. ... Caribbean Cruise Deals. Maybe flights will resume to Asia … Although the Canadian Government has been firm in its decision to ban all cruise ship travel from their shores, Royal Caribbean has now announced it will not be canceling any voyages. How long will I have to redeem my Future Cruise Credit? Payment of full deposit and full name are required for each guest at the time of booking. Check the "How to cancel your Royal Caribbean cruise" section on this page for more information. Started in 2010, Royal Caribbean Blog offers daily coverage of news and information related to the Royal Caribbean cruise line along with other relevant topics of cruising, such as entertainment, news, photo updates and more. All rights reserved. The answer to if you should cruise when sailings start back up again is going to be a very personal decision. Those who cancel will receive a future cruise credit in the amount of 100% of what they paid. With your support, we can create more exciting content and share with everyone! Just this week we received an email letting us know the ship has been chartered and we cannot go on this cruise… It may resume in waves, with only certain types of trips available for a time. Royal Caribbean cancelled a cruise because someone Chartered the ship. The cruise cancellations apply to all departures for Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. No. If Royal Caribbean cancels more cruises, guests and their travel agents will be notified via email the the sailing is cancelled. If you are leery of your upcoming cruise and want to cancel your Royal Caribbean cruise, here is what you need to know. With your support, we can create more exciting content and share with everyone! Royal Caribbean to Cut Traditional Buffet Once Cruises Resume River Cruise Lines Start Outlining Onboard Health and Safety Changes Modified Cruise Ship Regulations No Longer … The first decision you will have to make if Royal Caribbean cancels your … Have our travel agency partner get you a free quote for a Royal Caribbean cruise. Please share your thoughts below in the comments! Of course, a refund means money back in your pocket sooner and perhaps that is more of a concern in the short term. The need to limit the spread of COVID-19 among the cruising public is an understandable safety precaution, and it is entirely possible more sailings may need to be cancelled in the future. That’s why Royal Caribbean will let you cancel any cruise that sets sail from now through April 30th, 2022. Months ago we planned and paid for a family cruise on Independence of the Seas, November 21-26, 2020. The bottom line is, Royal Caribbean will start cruising again when it is safe to do so, and proper procedures and policies are in place to keep guests and crew healthy and safe. Be sure to set a deadline of a bit earlier than 48 hours before your cruise so that you have time for the request to be processed. What Happens if My Cruise Line Goes Bankrupt? I have numerous Future Cruise Credits from cruises that I cancelled from non refundable deposits during covid. All rights reserved. © 2010â2021 Regal Sea Media LLC. The Future Cruise Credit will remain attached to your profile until it expires. Princess Cruises’ current pause in global operations is until May 14, 2021. Any pre-cruise purchase will be refunded to the original form of payment. There is no wrong option, it boils down to do you prefer to get your money back in cash, or take advantage of a generous credit that can be applied to a cruise in the future. As an example, when Royal Caribbean cancels a sailing, a full refund is usually offered to everyone (regardless of the deposit type you picked), along with a 125% future cruise credit option. I want to purchase the drink package but I'd like to know what happens with the money I spent if RCI cancels the cruise. If you have not reached final payment date yet, you are subject to the traditional means of cancelling your cruise and getting a refund will depend on which type of deposit you booked. … Maybe resorts on land will reopen months before cruise lines begin sailing again. What happens if I want to cancel my Royal Caribbean cruise? Flights, hotels, kennel reservations and car rentals are just some of the things that you will need to cancel on your own. What happens if a guest with ChoiceAir cancels their cruise? Have our travel agency partner get you a free quote for a Royal Caribbean cruise. Royal Caribbean says it intends to "resume further operation in June", although it has warned more cancelled cruises are possible due to continued disruptions to travel and port operations in various regions. Further, just recently Royal Caribbean cancelled … Cruise add-on costs are automatically refunded back to you, so there is no need to do anything when it comes to the drink packages, WiFi, dining packages or shore excursions you booked. If you want to cancel the sailing, you can only get a 100% refund if you are before final payment date, per the terms of the … Purchases made via the Cruise Planner are the first refunds to be processed, and seem to come back to the original form of payment well before the cruise fare. This … The new sail date next year can be within 4 weeks (before or after) of the original sail date. Regardless of which option you choose, taxes, port fees and gratuities will automatically be refunded to your original form of payment. READ MORE: Viking Cancels All Cruises for 2020. Decide which refund offer you want. At Royal Caribbean International, our guests and crew's safety and well-being are always our top priorities. You can, however, get a 100% future cruise credit refund regardless of the deposit you have by taking advantage of the Cruise with Confidence program. He’ll also likely be offered a future cruise … As of March 9, 2021, Royal Caribbean has cancelled nearly all of its sailings through May 31, 2021. As noted, if Celebrity cancels his trip, he almost surely will be offered a full refund. If you want the refund, your travel agent can take care of the request for you, or you can do it yourself via the self-service refund request form. Started in 2010, Royal Caribbean Blog offers daily coverage of news and information related to the Royal Caribbean cruise line along with other relevant topics of cruising, such as entertainment, news, photo updates and more. 4. If you know you will cruise again, the 25% bonus could mean moving up to a nicer stateroom or going on a longer sailing. ... Cunard To Offer Summer UK Domestic Cruises On Queen Elizabeth, Cancels International Sailings. Passengers have until Dec. 31, 2021 to request a full refund, and refunds will be credited … Like what you see? No one truly knows the answer to this question. In a recent poll, 61% of people indicated they would feel comfortable going on a Royal Caribbean cruise right away once it resumes. Royal Caribbean … Refunds are expected to take up to 45 days. Are all Royal Caribbean cruises cancelled? If you opt to cancel before Royal Caribbean cancels the sailing, you cannot take advantage of any offers or better deals the cruise line has in place. Royal Caribbean's cancellation policy through Sept. 1 allows guests to cancel for a future cruise credit up to 48 hours before setting sail. For guests with sailings that qualify for Cruise with Confidence that are ready to move to an alternative sail date in the following year, Royal Caribbean will protect the original price and/or promotion if the alternative sailing is the same itinerary, length, and stateroom category.Â. When your trip is cancelled, your cruise operator should offer the choice of an alternative or a refund. Royal Caribbean will still offer Lift & Shift if there are more cancelled cruises, Royal Caribbean extends all Future Cruise Credits through April 30, 2022, Royal Caribbean denies boarding to anyone over 70 without doctor's clearance, If you booked your cruise directly with Royal Caribbean, you must call them to do so.Â. The material on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with the prior written permission of Royal Caribbean Blog. Guests may call the Air/Sea Department and change or cancel the … Full cancellations of cruises due to weather are rare, but they do occasionally occur. More cancellations are possible depending on a variety of factors. If guest cancels a booking prior to the final payment due date, Royal Caribbean will issue a future cruise credit in the amount of the deposit minus a $100 per person service fee to the guest named on the cancelled … What happens if my cruise is cancelled due to weather? Keep in mind all of these options are if Royal Caribbean makes the decision to cancel your sailing. If you decide to cancel your cruise because of coronavirus before Royal Caribbean does, then you are subject to different terms. Accommodation When a sailing is cancelled and an overnight stay becomes necessary, your cruise … The U.S. Centers for Disease Control (CDC) updated its website with a note that indicates the agency has no current... With Royal Caribbean suspending all of its sailings until the current crisis clears, many cruisers are wondering what... Do you know about when you'd like to sail? A great deal of Royal Caribbean cruises have been cancelled in the wake of the global suspension of cruising, and many readers are wondering if Royal Caribbean will cancel more cruises and what happens if their cruise is included. The cruise line will provide you with ample time to decide on which refund option you wan to select, so there is no need to sit on an extended period of time on hold to get your choice made. Moreover, continued disruptions to travel and port operations in various regions may result in further suspensions.Â. What should you do if Royal Caribbean cancels your cruise because of coronavirus pandemic? One of the many new protocols that Royal Caribbean has added to make cruises safe for everyone is its ships would not sail at 100% occupancy in order to lower load factors for social … Future Cruise Credits are valid through April 30, 2022 and can be used for any open sailings at the time of booking. Future cruise … If you cancel before the cruise is cancelled it depends of the terms you agreed to at the time of booking. Many cruisers are wondering if their upcoming cruise will be cancelled, and if it does here is what you need to know. The good news is that refunds are going through, it just may take a bit longer than expected. You will have the choice of taking advantage of the Lift & Shift program, getting a 100% refund or a 125% Future Cruise Credit. Consult the chart below to determine … Royal Caribbean has said it currently plans to resume operations in some capacity in June 2021, but that date is subject to change and many expect that date to slip. If not, just leave blank, wondering if their upcoming cruise will be cancelled, you decide to cancel your cruise because of coronavirus, Royal Caribbean UK Boss: UK only cruises have "limited appeal", Royal Caribbean: "We're not sure when we're coming back", Royal Caribbean cancels nearly all of its May 2021 cruises, Vaccine optimism driving strong cruise ship bookings in 2021 and 2022, CDC says it doesn't know when it will be safe to resume cruises, We asked our readers when they would feel safe going back on a Royal Caribbean cruise. Regardless … What happens to my FCC if the booking I used it on cancels? You will be assessed $200 (plus the Air2Sea fee) as a cancellation penalty per guest, all other air … Luckily, most travel providers are offering flexible cancellation terms, but you may need to also decide between a credit or full refund. If your Royal Caribbean cruise was cancelled as a result of the voluntary global suspension of cruising, you have the... Royal Caribbean announced a massive enhancement and extension to its Cruise with Confidence program, which allows... Royal Caribbean is working on resuming sailings as soon as it is safe to do so, but some guests may be considering... Royal Caribbean announced yesterday that it will not extend the Lift and Shift program beyond January, but it turns out... Royal Caribbean announced on Wednesday it has simplified when guests can use their future cruise credits (FCCs) by... Royal Caribbean has updated its coronavirus protocols effective Monday, March 16, boarding will be denied to any person... Do you know about when you'd like to sail? If Royal Caribbean cancels your cruise, you can choose a 100% cash refund. Royal Caribbean originally announced it would cease its sailings from March 14 - April 11, 2020, but those dates have been pushed back repeatedly.Â. Royal Caribbean's "Cruise with Confidence" program offers the flexibility to cancel a cruise up to 48 hours prior to sailing and receive a full credit of the cruise fare for a future cruise through April 2022.Â, Whether it is a booking you already have or one you make right now through April 30, 2021, as long as you cancel at least 48 hours before your sail date, youâll receive a Future Cruise Credit.Â, The Cruise with Confidence program covers sailings booked on or before April 30, 2021, on sailings between June 12, 2020 and April 30, 2022. If Royal Caribbean ends up cancelling your cruise, you can take a 100% refund, regardless of if you booked a non-refundable cruise fare or final payment date penalties. If your cruise is cance… There are three exceptions: Singapore sailings onboard Quantum of the Seas, Odyssey fo the Seas sailings from Israelm, and Spectrum of the Seas departing after April 25, 2021. There is no wrong option, it boils down to do you prefer to get your money back in cash, or take advantage of a generous credit that can be applied to a cruise in the future. For example, if you are moving from a July 30, 2020 sailing, you must move to a sailing that is the same itinerary, length, and stateroom category, and the sail date should be June 30, 2021 â August 30, 2021. Given the nature of the Cruising with Confidence policy, my only advice is you have nothing to lost by waiting and seeing how things progress and make a decision closer to your sail date. Lift and Shift is no longer offered, except if Royal Caribbean cancels a cruise before the guest cancels it. If you are holding a refundable (with fee) air reservation and need you cancel you can do so at any time. The first decision you will have to make if Royal Caribbean cancels your cruise is which refund option you prefer. Do you agree or disagree with my advice? If you want to cancel the sailing, you can only get a 100% refund if you are before final payment date, per the terms of the booking you agreed to when reserving the cruise. Like what you see? The credit is valid through  April 30, 2022 and can be used for any open sailings at the time of booking. Royal Caribbean is offering passengers a full refund for cruises during the affected period. Passengers with a reservation on any cruise booked before Nov. 30 that is scheduled to depart through April 30, 2022, can cancel without penalty up until 48 hours before departure. Be sure to also contact any third-party shore excursions you may have booked to get refunds on deposits. Royal Caribbean has canceled five cruises on one of their cruise ships due to the vessel needing additional time in dry dock. Our goal has been to provide our readers with expansive coverage of all aspects of the Royal Caribbean experience. Royal Caribbean sailings are cancelled through May 31, 2021. Whether it’s a booking you already have or one you make right now through April 30th, 2021, … A: You will be subject to any penalties or restrictions imposed by the airline. Royal Caribbean is actively working on developing a comprehensive and multi-faceted program that addresses the public health challenges for everyone on a ship. Any questions I can help you answer? If I cancel my cruise and Royal Caribbean later cancels the sailing, do I qualify for the cancellation offer? The odds are high that Celebrity will extend its cancellations into August in the coming days. Some people prefer to cancel them immediately via the Cruise Planner site to get the ball rolling on the refund being processed, but I do not believe it is a critical decision to make. You will need to check with each provider to know the cancellation terms that are applicable to you. Royal Caribbean. As we work closely with the Centers for Disease Control and Prevention and government authorities around the world toward this shared goal, we are extending the suspension of certain sailings for our cruise lines. Â. Refundable air or hotel accommodations purchased through Royal Caribbean will be automatically refunded to you within 45 days after we process the cancellation. Better yet, if you used a travel agent, you will need to have them do this on your behalf. I have always been a major advocate of using a travel agent, and in these times of long hold times, having a travel agent do the work is such a great benefit to the customer. If you cancel a booking where you used an FCC, it … Our goal has been to provide our readers with expansive coverage of all aspects of the Royal Caribbean experience. Unfortunately, Royal Caribbean's call centers have been inundated with people calling to get answers and solutions to a variety of concerns, which has resulted in significantly longer hold times. If not, just leave blank, cancelled nearly all of its sailings through May 31, 2021, traditional means of cancelling your cruise, How to request a refund for your cancelled Royal Caribbean cruise, Royal Caribbean greatly expands ability for guests to cancel and rebook cruises for later. Whether you cruise multiple times per year or you're new to cruising, the goal of Royal Caribbean Blog is for it to be a useful resource for keeping up to date with what's new and exciting with Royal Caribbean. In lieu of canceling and rebooking, Royal Caribbean introduced Lift and Shift, where you can move an existing booking to next year. Resist the urge to call Royal Caribbean immediately when your cruise is cancelled. Yes. Several cruises sailing to the Caribbean and Bermuda out of Florida were cancelled earlier this fall because of Hurricane Irma. While Royal Caribbean may have cancelled your cruise, do not forget to cancel other forms of transportation and arrangements you have made leading up to your cruise. Next, Norwegian Cruise Line Holdings announced they canceled all cruises for their three cruise lines until December. This includes moving your cruise with our Life and Shift option under the Cruise with Confidence program. If you booked non … With the first two sets of cancelled cruises, Royal Caribbean has offered guests the choice of a 100% refund or a 125% Future Cruise Credit. We have a cruise booked for Feb. 28th and I'm not convinced it's going to happen. In order to allow additional time for our return to service … The result has been a lot of uncertainty and doubt about the future of cruising, and what to expect if your Royal Caribbean cruise is cancelled. Last updated March 9th, 2021. Royal Caribbean indicated it is working with the Centers for Disease Control and Prevention, global public health authorities and national and local governments to enhance measures to protect the health, safety and security of guests, crew and the communities visited when we are out of service and once operations resume. If you booked with a travel agent, your travel agent will need to cancel the cruise on your behalf. If Royal Caribbean cancels your cruise, you can choose a 100% cash refund.
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